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Software Product: Family Connect
Customer Review: Family Connect
"We tried this filter for a while and were very frustrated with it. We felt it filtered out too many general websites and was very restrictive. I would not recommend it." - reviewed 11/14/2003 by Lynn
"I have used Family Connect for about three years and haven't had any problems with it. I find it very effective in filtering objectionable material. Every once in a while I have to email them about a wrongly blocked site but it hasn't been more than a simple delay. I would recommend it. I use it with a modem dialup service, Internet Explorer, and Windows 98." - reviewed 6/21/2003 by Connie
"We had this service for a year and it worked fine, but when I upgraded to version 7 it no longer worked with Netscape or Outlook. It took me hours to uninstall manually because the uninstall feature didn't work, then I had to reinstall my browsers. Also, I kept getting e-mails to update my account record even though I had already done it. I would not recommend this filter. " - reviewed 6/16/2003 by Allison
"This filter was great on Win95 when Family Connect was my ISP, however the "filter only" option using S4F gave me endless headaches. It completely hosed Outlook 2002 on Win XP. On a Win 2000 machine it did not work from behind my company firewall. I was also told it did not work with Covenant Eyes. Completely unacceptable. Unfortunately I'm looking for a new filter." - reviewed 4/2/2003 by Tom S
"I know it's not perfect, but I did hours of research, and Familyconnect is my filter of choice. I had some trouble when they were my ISP but now I have a cable modem and use the "filter only" option. I've used Famlyconnect for several years and am very pleased." - reviewed 8/10/2002 by Larry
"I switched from Family Click because they would not support Netscape 6. I have had no problems with Family Connect. It works well with my broadband. I tried to go to the NAMBLA website and couldn't, but was able to do some research on them at other sites, which I am comfortable with." - reviewed 3/27/2002 by Hansel S
"Not even close! I downloaded this filter for its S4F speed compatibility with my high-speed access and it just simply did not do the job. I am currently looking for another filter service." - reviewed 3/6/2002 by Steve
"I downloaded the trial version of Family Connect, and tested it. I used Yahoo and Google searches and found several pornographic sites on each by simply searching for "adults only". When I clicked on the links of various pornographic sites, I was connected to several from each search engine. I found the filter to be very poor." - reviewed 7/26/2001 by John F
"The fact that we have to purchase some filtering device to keep this garbage out of our homes says a lot about this country. It should not even be allowed on the web. Family connect is not the answer I had hoped for to keep this junk out of my home. It lets too much through. I will keep looking. Maybe the politicians will wake up and get this garbage (pornography) off the internet." - reviewed 6/24/2001 by Kevin
"FamilyConnect has decided to focus on what they do best. Filtering. They are no longer offering dial-up access because many of their customers were switching over to broadband services like DSL and Cable, and FamilyConnect's upstream provider for dial-up service was having issues that were outside of FamilyConnect's control. Their Filtering service however is the best and fastest that I've seen yet. Yes, they block certain keywords from being searched for, but more importantly they only block pornographic and illegal sites. You still have the freedom to find sites about breast cancer, SuperBowl XXXV, and other sites that are commonly blocked by lesser filters. FamilyConnect's S4F technology wins by a landslide in all of my test. "
- reviewed 5/8/2001 by Tony
"A year ago I started using Family Connect. Recently services were taken over by GoSignup (without prior notification) and service has really degraded. I have waited for hours to talk to a technican, many times without good advice. I had conflicts with Windows ME and finally had to uninstall the software. " - reviewed 5/6/2001by Mark S
"Family Connect blocked most of the sites but I was able to pull up several sites about lesbians etc. I don't feel comfortable with my children seeing what I saw." - reviewed 4/19/2001 by Elaine
"This is the most comprehensive filtering service available. It is foolproof and childproof. Safe for everyone. Get an email and try to click on the URL and it's BLOCKED. A great, simple & effective system. You also cannot turn it off! Keep in mind that it will pull them up in the search results, but will not allow you to go to the site. Seeing is believing. Try it and you'll love it. Try to find a site. Take the challenge. I did 2 years ago and will never go back. " - reviewed 2/15/2001 by Dave
"The filtering wasn't enough. I typed in "sex" in the search engine and was able to pull up many objectionable sites. I would not let my children surf while using this ISP." - reviewed 11/20/2000 by Megan V
"The feature which allows free use has been downgraded, unfortunately." - reviewed 11/15/2000 1 by Will W
"We have used Family Connect for 2 years. What a great filtering service. Before signing on with Family Connect we never allowed our children to use the internet unsupervised. Family Connect has proven to be a trusted watchdog to protect us as we travel the information highway. Our kids love the freedom and we love the peace of mind." - reviewed 11/9/2000 by K. Erwin
"I changed to Family Connect's Filtering Only Service after subscribing to @home high speed cable access. I was glad to find out Family Connect worked as good with my cable modem as it did with the dial up! One of my concerns was that it might slow the speed of my new service. No Problems and fast as ever! FIVE STARS - Works Great!" - reviewed 11/9/2000 by Gary M
"So far so good. Have used others and this seems superior. Check it out for yourselves." - reviewed 11/3/2000 by Gary L
"I have been very satisfied with Family Connect. It has done a very good job filtering and given me very few problems" - reviewed 11/3/2000 by Robert M
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