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Software Product: Bsafe Online v 5.0
Customer Review: Bsafe Online v 5.0
This filter I have been using for years and it is full of holes that let obscene contain thru, it is better than nothing but far from what I am looking for. I want to see someone develop a filter that is user configurable to block certain keywords and cannot be disabled by user at all without making a phone call for approval. - reviewed by Mike 4/8/08
We have had B-safe for over 5 years and have been very pleased with the product and service. There is a degree of inflexibility, but when I have requested something to be unblocked they have been very responsive. I would rather have my filter too tight than too loose. - reviewed by Kim 6/15/07
I have used BSafe since 2002 and have been mostly satisfied.  Great filter for most objectionable material, althoug some things get thru thanks to intentionally demented efforts of porn industry to stay under the filter.  I changed to Windows Vista and they do not support, so I started looking at other options.  My main gripe with BSafe is lack of flexibility.  If they block an entire range of domains, like tripod or another free provider, I cannot unblock any select sites, like our Boy Scout troop's website.  I've also had a few challenges with software upgrades....not as easy as you'd like.  Customer support / tech support has been spotty.  My renewal is up and I'm looking elsewhere.  - reviewed by Rusty 5/08/07 - Winston-Salem, NC
BSafe was recommended to me by a friend. I did some research (obviously not enough), and i attempted to install bsafe. It crashed my computer, and we had to uninstall it. I called and cancelled the account only to have them bill me despite their guarantee. I have e-mailed them several times and called them twice about refunding my money "promptly" as they claimed they will on their website. They have not responded and have not yet credited my checking account. I will NOT recommend their filter to anyone, and I am highly disappointed in bsafe! - reviewed by Lisa B. 4/14/07 - Virginia
I've been a user of B-Safe since 2002. I am totally fed up and ready to just get rid of it! The filter constantly crashes my system. I tried to re-install,only to get an error in the installation, and then what? Emails to the company are responded to w/a bot, it is all but impossible to get human help when this program screws up.
The thing that really gets me the angriest, is that I have tried several times by email to request that they stop the automatic billing. It is virtually impossible to stop the automatic billing. What a racket! - reviewed 1/27/07 by Colleen L
"I learned about Bsafe Online in February, 2005 from a trusted friend. Since then I have signed up with Bsafe Online both at the agency I direct and at home. My experience with the Bsafe sales and support staff has been extremely positive. I can't say enough about how helpful and understanding the Bsafe staff has been when I have needed their assistance." - reviewed 3/22/2005 by Jim L
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